Website recovery & stabilization
Emergency triage and stabilization for sites that are down, hacked, broken, or stuck on a platform they've outgrown, replatform when that's the real fix.
We stabilize first. If the platform itself is the root cause, we scope the work to modernize it, the path we ran for Villas Rio Mar after a WordPress compromise.
Your site is down, hacked, or broken and you need it stable now, not a 12-week redesign conversation. We triage first, stop the bleeding, then decide together whether a fix is enough or the platform itself needs to go. Villas Rio Mar came to us after a WordPress compromise; we stabilized it, then modernized the infrastructure, multi-language setup, and booking behavior underneath a site the client needed kept live.
Who it's for
For site owners whose store is down, was compromised, was inherited from a bad developer, or is stuck on a platform it's outgrown.
Timeline
Typical performance optimization sprints run 2 to 4 weeks depending on the level of instability. We will confirm the first sprint scope after the audit.
What you get
How recovery works
A site that's down, hacked, or broken doesn't need a redesign conversation. It needs triage. We stabilize first, then help you decide whether a fix holds or the platform itself has to go.
What this is built for
Not every broken site needs a full rebuild, but some do, and the difference matters. We triage first to tell you which one you're dealing with, then fix what's actually broken instead of selling a rebuild by default.
Process
We triage first: what's actively broken, what's actively losing you money, what's a security risk right now. Then we stabilize. If the root cause is the platform itself (not just a symptom) we scope the modernization work, the same path we ran for Villas Rio Mar after a WordPress compromise.
Emergency triage
What's actively broken, what's actively losing money, and what's a security risk right now, ranked by impact, not by what's easiest to fix.
Stabilize
Fix the issues causing breakage or exposure: security holes, layout drift, script conflicts, errors, and slow-loading assets.
Platform decision
An honest read on whether a fix holds long-term or the platform itself is the root cause. Villas Rio Mar's WordPress compromise led here, the decision to modernize the foundation, not just patch it.
Fix-in-place or replatform
Fix-in-place: rebuild critical flows cleanly on the current platform. Replatform: full migration with zero data loss, live-traffic cutover.
QA + roadmap
Test across devices, confirm tracking, and deliver a clear summary of what changed and what to do next.
Deliverables
What we need from you
FAQ
Do we need a full replatform?
Often no. Most sites just need stabilization and fixes. We recommend a replatform only when the platform itself is the root cause, not as a default upsell.
My site was hacked, not just slow, is that this service?
Yes, and if it's active malware you may want our dedicated malware removal service for the fastest response, the two overlap and we'll route you to whichever fits faster.
Can you work with an existing dev team?
Yes. We can deliver the plan and fixes, or partner with your team for implementation.
What if we do not know what is wrong?
That is normal. Triage exists to identify root causes quickly, including whether recovery means a fix or a replatform.
Get emergency triage
Send your site URL and the top issues. We will reply with a triage plan and a clear read on fix-in-place vs. replatform.
Ready to move fast?
We can outline scope in 24 to 48 hours, map the sprint plan, and confirm a launch window before we build.