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Accessibility

ADA / WCAG accessibility audits

Automated and manual WCAG 2.1 AA audits, prioritized remediation, and a documented compliance trail for US ecommerce.

Built on the same audit and remediation process we ran for BlackFin Rods — WAVE/WebAIM, axe, Lighthouse, Playwright a11y, and manual screen-reader testing.

US ecommerce stores are an increasing target for ADA demand letters. We audit against WCAG 2.1 AA with automated tooling (WAVE/WebAIM, axe, Lighthouse, Playwright a11y) and manual/screen-reader testing, then remediate what's found and hand you a documented compliance trail — the same process that took BlackFin Rods' WAVE accessibility score from as low as 4.0/10 to as high as 9.5/10.

Automated + manual audit (axe, Lighthouse, Playwright a11y, screen-reader pass)
Prioritized remediation across keyboard nav, contrast, checkout, and forms
Formal compliance memo + accessibility statement deliverable

Who it's for

For US ecommerce stores facing ADA demand-letter risk or that need a documented WCAG 2.1 AA compliance trail.

Timeline

Most audits complete in 1 to 2 weeks. Remediation typically runs another 2 to 4 weeks depending on violation volume and platform.

What you get

Full WCAG 2.1 AA audit (automated + manual)
Prioritized violation report by severity and page
Remediated components across critical flows
Compliance decision memo + accessibility statement

How the audit works

An ADA demand letter is not a hypothetical for US ecommerce — it's a real, active risk. A documented audit and remediation trail is the strongest defense you can build before it happens.

What this fixes

Inaccessible checkout flows, unlabeled form fields, poor keyboard navigation, and low-contrast text are the most common triggers for ADA demand letters. We find every instance, fix what matters most first, and document the process.

Keyboard navigation and focus order fixed across critical flows
Screen-reader labeling added to forms, nav, and checkout
Contrast and text-sizing brought to WCAG 2.1 AA
A documented trail that shows good-faith remediation effort

Process

We run automated scans across every template, then a manual and screen-reader pass on the flows that matter most — navigation, search, product detail, and checkout. You get a prioritized violation report, phased remediation, and a formal compliance memo when the work is done.

1) Automated audit

Full-site scan with axe, Lighthouse, and a Playwright accessibility test suite across every template and page type.

2) Manual + screen-reader audit

Manual keyboard-only pass and screen-reader testing (VoiceOver/NVDA) on navigation, search, product detail, cart, and checkout.

3) Prioritized violation report

Every finding ranked by severity and legal exposure, not just WCAG success-criterion number.

4) Remediation sprints

Fix violations in priority order — checkout and forms first, then navigation and content — with verification after each sprint.

5) Compliance memo + statement

A formal decision memo documenting what was found, what was fixed, and an accessibility statement you can publish.

Deliverables

Full audit report (automated + manual findings)
Prioritized remediation plan
Remediated components across critical flows
Compliance decision memo
Published accessibility statement
Monitoring recommendation for ongoing conformance

What we need from you

Site access (admin or staging)
Current platform (Shopify, WordPress/WooCommerce, or custom)
Any existing legal correspondence or deadline
Priority flows or pages if you already know your risk areas
Point of contact for remediation sign-off

FAQ

Does this guarantee we won't get sued?

No audit can guarantee that. What it does is give you a documented, good-faith remediation trail — the strongest practical defense, and often what resolves a demand letter without litigation.

How long does remediation take?

Depends on violation count and platform, but most engagements run 3 to 6 weeks end to end, audit through remediation.

Do you handle ongoing compliance?

Yes. After the initial remediation, we can set up periodic re-audits or fold accessibility checks into a maintenance retainer.

Do you have real audit experience, or is this new?

Real. BlackFin Rods is a full WCAG 2.1 AA audit and remediation we ran end to end — WAVE AIM score went from as low as 4.0/10 on some pages to as high as 9.5/10, with the homepage at 7.6/10. Compliance memo and a published accessibility statement included.

Request an accessibility audit

Send your platform and any existing legal correspondence or deadline. We will scope the audit and reply with a timeline.

Request a build plan

Ready to move fast?

We can outline scope in 24 to 48 hours, map the sprint plan, and confirm a launch window before we build.